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Can't open an .mbox file

To: IT Support · 3 messages

Jamie Lee · Northwind Traders9:04 AM

Hi IT, a customer sent me their old mailbox as an .mbox file and I can't open it. Can you help?

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Jamie Lee · Northwind Traders

Answers instantly

Jamie Lee · Northwind Traders9:04 AM

A customer sent me their old mailbox as an .mbox file and I can't open it.

Help desk AI9:04 AM

Thunderbird opens .mbox files. I've asked IT to approve installing it on your laptop.

9:05 AM. IT approved it in one click.

Help desk AI9:07 AM

Thunderbird is installed. Open the file again: it works now.

9:07 AM. Fixed in 3 minutes. Ticket closed.